COVID-19 Pandemic and Your Pharmacy

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COVID-19 Pandemic and Your Pharmacy

COVID-19 Pandemic and Your Pharmacy


As the operator of your health care system pharmacy and a member of your health care team, Proxsys Rx is focused on the health and well-being of our customers, employees, and the community. This COVID-19 pandemic is new territory for all of us, and we understand this health threat is especially unsettling for people who have underlying conditions or are recovering from illness or surgery.


It is more important than ever to think ahead.  Be sure you have enough prescription medications on hand to last several weeks should you need to quarantine as a result of the COVID-19 pandemic. Check your medicine cabinet now and call your pharmacy to order any refills needed to keep your supply current for several weeks.

We will work with you to ensure your medications supply is not interrupted.

COVID-19 is a new disease that is spreading person to person and likely emerged from an animal source in China. The virus is thought to spread mainly between people who are in close contact with one another (within about 6 feet) through respiratory droplets produced when an infected person coughs or sneezes. Transmission of COVID-19 may also occur through touching a surface or object that has the virus on it and then touching the mouth, nose, or possibly the eyes, but this is not thought to be the main way the virus spreads. The World Health Organization has declared COVID-19 a pandemic due to its rapid spread worldwide.

The virus symptoms include fever, cough, and shortness of breath which could lead to respiratory distress, pneumonia, and in serious cases, death. There is no vaccine. Most people survive the virus, but people over the age of 60 and those who have compromised immune systems or other health issues are at higher risk of contracting a life-threatening case of COVID-19.


In responding to this COVID-19 pandemic and working to prevent the spread of the virus within our communities, we are following the guidance of the Centers for Disease Control (CDC) and the World Health Organization, which includes frequent disinfection of surfaces and hand washing by our employees. We follow disciplined protocols to ensure the safety of the medications we dispense and the cleanliness and safety of our facilities.

Here is how you can help ensure your prescription medicine supply continues uninterrupted:

  • Take inventory of your prescription medications TODAY.
  • Call your pharmacy to order any medications needed to ensure you have a two week supply on hand.
  • We will ship or mail your medications free of charge.
  • Controlled substances may not be shipped or mailed and must be picked up. If your pharmacy is not open during regular business hours, please phone the pharmacy to make arrangements for pick-up.
  • If you are a COVID-19 patient, please notify your pharmacist as they may need to work with your physician to adjust medications.

Retail hours in our pharmacies may vary during this rapidly changing situation with COVID-19, but your pharmacy services will not be interrupted. Please call the pharmacy and leave a message if necessary. Our pharmacy team will contact you promptly. 

Coronavirus- COVID-19 Resources

The COVID-19 situation is evolving quickly and the best source for information about how the outbreak may be affecting your area is your State Department of Public Health or The Centers for Disease Control (CDC).

By now, you may have these simple COVID-19 preventive measures memorized, but the truth is, they really do help!

  • Practice Social Distancing – Stay at home when possible, and when out of the house, keep a distance of at least 6 feet between yourself and others if possible. Distance helps prevent picking up the virus from others.
  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Keep your hands to yourself- avoid touching common surfaces as much as possible
  • Use disinfectant wipes to clean your phone, electronics, keyboard, counters, desk and other surfaces several times a day.

Avoid close contact

Stay home if you are sick, except to get medical care.

Learn what to do if you are sick.

Cover coughs and sneezes

  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Throw used tissues in the trash.
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

Wear a facemask if you are sick

  • If you are sick:  You should wear a facemask when you are around other people (e.g., sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a facemask (for example, because it causes trouble breathing), then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a facemask if they enter your room. Learn what to do if you are sick.
  • If you are NOT sick: You do not need to wear a facemask unless you are caring for someone who is sick (and they are not able to wear a facemask). Facemasks may be in short supply and they should be saved for caregivers.

Clean and disinfect

  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.

We appreciate being a part of your health and wellness team, and as always are here to answer your questions and do whatever it takes to provide the exceptional service and care you’ve come to expect.